What You Need to Know about Flood Restoration
Our qualified technicians have the skills and experience to prevent further damage to your building and furniture, stop health risks from developing and restore the affected area to its pre-flood condition wherever possible.
In all flooding situations it is essential that the area is dried and treated as quickly as possible to minimise damage. We run an emergency service for flood restoration and our technicians aim to be at your address within 90 minutes from when you first call us.
Once the technician has arrived onsite they will assess the damage and test for moisture to determine the total affected area. They will move furniture as necessary, extract excess water with powerful van-mounted or portable machines, sanitise the area and apply treatments to help prevent discolouration and microbial growth.
The technician will set up drying equipment according to the individual requirements of each flood situation. This equipment will most likely include a combination of air-movers to circulate the air and dehumidifiers to collect moisture from the atmosphere. In some cases, structural dehumidifiers that empty directly into your drain without the need for manual emptying may be used.
In many cases, our specialist equipment allows us to perform a top-down method of drying. This is where the carpet is left in place, minimising the cost to you associated with lifting and relaying carpet. However, there are some situations where carpet must be lifted and underlay removed in order to allow for optimal drying. If this is the case, we can lift the carpet, treat or replace the underlay as necessary and relay the carpet once dry.